What Is a VoIP Phone Line? Why Do I Want One?

Photo: iStock

Is your traditional landline too expensive for your budget, and smartphones too complicated (or annoying) to use? Or are you a business owner with remote workers and you’re trying to replicate the experience of having your team together, even if they’re working remotely? If you answered “Yes” to either scenario, then perhaps the answer is a VoIP phone line.

What is a VoIP phone line, you ask?

Voice over Internet Protocol (VoIP) is a system that allows telephone calls to take place over an internet connection, as opposed to traditional telephone wires. This technology costs less than an analog phone line, flaunts more capabilities, and can keep far-apart people connected through a single phone number. Let’s take a look at the benefits of VoIP.

Low Cost

A VoIP line can connect to any caller who has access to the internet. Think of it as an easy substitute for landline phone service. Instead of plugging your phone into cables and paying for a monthly phone bill, a VoIP allows you to hook your headset directly into your computer, and make phone calls over broadband.

Fewer people than ever pay for landline phone service at their homes, but using a personal cell phone is not always desirable — especially in business where you don’t want clients calling your personal line at any hour of the day and night. Likewise, SPAM calls continue coming in through a Smartphone, even when all the phone providers claim to block them.

By investing in a VoIP system, your business could save a lot of money on landline expenses, because it will enable your remote employees to make and receive phone calls through their computers.

Multiple Capabilities

A VoIP phone offers far more than just phone calls.

“VoIP calls sound more crisp and clear as compared to a landline phone,” writes Yaniv Masjedi for Nextiva Blog. “However, this will depend on your internet service provider.” Still, for those with a dependable broadband connection, a VoIP can vastly improve your phone call audio.

Additionally, a VoIP line provides digital perks that you can’t get from an analog line. Benefits like auto attendants, call recording, and call queues are the most appreciated. This kind of technology adds efficiency by helping your team save time, so they can get more work done.

The biggest bonus for personal or work use? International calls over VoIP are a trivial expense. Some long-distance rates are as low as $0.01 a minute to call the United Kingdom from the United States, and only $0.04 a minute to call Mexico. If you have relatives over the globe or your business has global partners, there’s no denying the appeal of a VoIP line.

Keeping the Team Together

Photo: iStock

A VoIP is also ideal for creating a feeling of cohesion among a remote team. That’s because a VoIP line will enable your business to maintain a single phone number, even if workers are all in different locations.

As in a traditional office, a VoIP can provide each employee with their own extension. That means, if a caller dials the business’s single phone number, they can then be seamlessly routed to the proper employee regardless of where they are working. While an analog phone line would require all workers to be in the same office, a VoIP allows connection despite physical distance.

Do I Need a VoIP Phone Line?

If you work on a big team of telecommuters, a VoIP is probably a wise investment. But it might not be worth the money if you are an independent contractor or if you work with a small team of only two or three people. In those cases, it’s probably most cost effective to just make use of whatever cellphone or landline plan you already have. Still, for larger groups who are working remotely, a VoIP could be a far superior communication choice than a traditional landline.

What Is a VoIP Phone Line? — Sources

Nextiva Blog
PC Mag